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Safaricom Customer Care Services In Kenya

safaricom customer care services in kenya


Safaricom is the most used mobile network in Kenya. Safaricom in Kenya is well established and connected. Safaricom has customer care services in all the major towns in Kenya for instance in Nairobi, Nyeri, Nakuru, Eldoret, Maua, Garissa, Meru, Nanyuki, Embu, Thika, Kisumu, Kisii, Malindi, Mombasa near Moi international Airport, Diani, Naivasha, Narok, Bungoma, Kakamega, Kitale and other towns in Kenya.

Safaricom has many services available for their customers in Kenya and East Africa. Mobile banking through Safaricom is done through M-pesa and M-shwari. Safaricom is also known for having the best network reception in Kenya. In Nairobi, Safaricom has various customer care offices in different places in town and estates. Safaricom customer care offices in Nairobi are in Embakasi, Nairobi railways in Nakumatt Mega, Moi Avenue, Eastleigh, in I&M building, in Westlands Westgate and Sarit Centre, and in Village market.

Safaricom Customer Care in Nairobi is located on Kimathi Street near Moi University Nairobi Campus. There is also another Safaricom customer care on Moi Avenue next to Barclays Moi Avenue, and Opposite KTDA offices in Nairobi. This customer care office of Safaricom is near Kenya Cinema in Town. Most people in Kenya face various problems on a daily basis and could opt to contact Safaricom on the phone through calling 100 or 234 for M-pesa related problems. Safaricom also has a number where it reaches its customers on 0722000000. Customers could also reach Safaricom on facebook through Safaricom facebook official page. https://www.facebook.com/SafaricomLtd.

It is easier to resolve all the issues with your Safaricom line in Kenya through making a physical visit to the customer care offices. A customer can also opt to email Safaricom through Email: [email protected]

Safaricom customers in Kenya face challenges such as blocked SIM cards, blocked M-pesa accounts, Mshwari issues, registration of SIM cards, M-pesa issues, Pre-pay services, Post-pay services, M-pesa start key, statements on Mpesa transactions, reversal of M-pesa transactions after sending to a wrong number, network, Bonga points, tariffs, internet issues, airtime issues and many other issues that people face daily in Kenya. Safaricom ensure good relations with its customers through ensuring all their queries are well answered.

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