In its efforts to improve service delivery, the government of Kenya has set out to use Huduma Kenya as a platform for efficiency and orderliness for government institutions offering crucial services to the people. The first Huduma Centre was launched at Teleposta Towers to serve the people of Nairobi its initial functions include the following:
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 Assessment and Payment of Stamp Duty
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Community Policing
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Duplicate National Identity Card
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EACC Clearance Certificate
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Issuance of Seasonal NCC tickets
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Kenya Police Abstract
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Nairobi City Single Business Permit
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NHIF Member Statements and accredited InstitutionsÂ
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NHIF Registration and ClaimsÂ
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NSSF Member Statements and BenefitsÂ
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NSSF Registration
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PPOA Filing reviews and or addressing complaints in procurement and disposal
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Public Complaints through the Commission on Administrative Justice
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Registration of Welfare GroupsÂ
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Renewal of Drivers licenses and Status check
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Reporting Corruption
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Search and Registration of Business NamesÂ
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Status of Pension ClaimsÂ
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Student Loan Application
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Student Loan Repayment Services