When one is done with the whole process of applying for a national Identity card, one is supposed to wait for the identity card to be processed. The waiting period is estimated to last between six to eight weeks. During that time, the applicant is expected to be holding in their possession a waiting card which serves as their national identity card.
Before, the applicant would seat and wait until the waiting period is over and then they would go to the office of the District officer to check if their identity card had been processed or not. In many cases, applicants would be told to wait a little longer if it had not been processed yet. This resulted in applicants making futile trips to and fro the Office of the District officer until they got the identity card.
With the new technology, the applicant can now track the progress in the process of processing their identity card in just a few steps. This can be done either online or by sending a short message. If checking online, one will need an internet connection to connect to http://www.identity.go.ke/search.html. Here, they will be required to enter the first nine digits of the serial number of their identity card. The serial number can be easily read from the waiting card that the applicant receives immediately after applying for the identity card.
If the applicant cannot access the internet, they can easily send a short message to the number 2031. The contents of this short message should be the serial number of the identity card only. When the message is received, the applicant will then get a reply with the status of the progress in the process of creating their national identity card in a short while.