Happy supermarket is business enterprise that north of Thika-Nairobi superhighway.
It is a private business enterprise that deals is located in juja, about 150 meters south-east of JKUAT main gate and 150 meters
with a variety of commodities such as foodstuffs, utensils, furniture, electronics,clothing,stationery, farm inputs e.t.c. and it started as a small retail shop.
It is one of the supermarkets in Juja that has a very large pool of customers as it is located on a very convinient place. For example; in a day,they expects at minimum around 1200 customers. They have around 80 workers who assist in either serving the customers or arrangement and measurement of goods or even moving goods either from the stores to the display positions or from suppliers to the stores.
It is an enterprise that really maintains high level of hygiene as their workers are organized and they observe cleanliness and also the foodstuffs and other commodities on display are neat.
It is an enterprise that adheres to the Kenyan law through acquiring trading license. It also care much about their customers as the law requires. The commodities sold are of the right quality and quantity. Their goods also have the mark of quality from the Kenya Bureau of Standards (KEBS). Also, the goods sold have the manufactured and the expiry dates as indicated by the producers. Customers are free from any harm as the commodities are very well arranged in shelves and cannot easily fall to cause any harm.
The prices of the commodities are clearly indicated on each and infact are very fair.
The supermarket is well organised such that their commodities are well arranged in shelves which are situated in the ground floor, first floor and second floor. In the ground floor, you can find commodities such as foodstuffs, laundry etc. In the second floor, we have commodities such as utensils, stationery and electronics. The second floor you can find farm input, furniture and clothing.
The supermarket gets their goods from the producers and they usually buy them in bulk. The means of transport is either offered by the producers or by their own means. The supermarket has various trucks and vans which assists in the ferrying of goods from those points of production.
The supermarket operates throughout the week starting from 7.00am to7.30pm and they don’t operate within 24hrs. also the employees are paid on a monthly basis.
According to my research, I have noticed that the business does not encourage any form of corruption as all customers are served fairly.